Welcome to the Medical Director's manual. Click on the links below to access the information. 
CHAPTER 1

​Introduction NEW!
Analysis
Observation Implementation
CMS Regulatory Requirements
Unit Operations
Ongoing Management Operations
Meetings

CHAPTER 2

Metrics
On Call APP Support
Fianance
Quality
Other
Implementation Overview
Implementation Time Line of an Observation Unit
​APP and Lead APP Skills Set
Observation Services Standard Work
​Documentation Overview
Peer Review Overview
​Protocols, Teaching Modules and WebQi
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APPENDICES

​Monthly Observation Newsletter
Implementation Dashboard Checklist
CMS Discharge Regulations
PQRS Regulation: Diabetes: Hemoglobin A1c Poor Control
PQRS Regulation: High Blood Pressure and Follow-Up
PEPPER Report
MOON Form and Instructions
Job Description – Medical Director
Observation Staff Unit Meeting Agenda Template
Observation Operations Meeting Agenda Template
Joint Commission Standards on Patient Flow
OBS Metrics Dashboard – National
OBS Metrics Dashboard – Unit Specific
Quarterly Report Sample Template
GAP Analysis Sample Template
Employee 30 or 90 Day Review
Annual Performance Appraisal

Home

Academy

Implementation
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